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Frequently Asked Questions
6 documents
Why is my item incomplete?
No description available
Why are some of my students getting 100% progress toward the r...
For each assignment, Cerego takes an average retention score across all items studied in the assignment.
Understanding the Difference Between Published, Unpublished, a...
Published: live and records toward progress Unpublished: learners cannot access Archived: learners can study but does not record toward progress
What does the timestamp mean in the reports I download?
That "Z" in the timestamp is Greenwich Mean Time (GMT)
What is the difference between a Shared Assignment (green dot)...
Shared assignments are shareable but unique
Why is bulk upload not working?
If bulk upload isn't working, make sure you are saving your file properly
Learner
28 documents
My mobile app isn't syncing with my instructor's gradebook
No description available
Why am I getting a 500 - Internal Server Error?
Safari has recently updated its privacy settings and a new default setting blocks Cerego
I want to use the Cerego mobile app but I don't have a Cerego ...
It's easy to sign into the Cerego mobile apps if you don't have a Cerego password. Just use Magic Link
How do I reset my password?
No description available
Cerego's App for Apple Devices iOS
No description available
Why do I keep seeing the same concepts when I study?
No description available
Admin
40 documents
How does Smart Course Create work? Enhanced with New Features,...
Create a course on any topic in any language at the beginner, intermediate, or advanced level.
How Do I Preview My Assignments?
No description available
How do I view my Admin Dashboard?
No description available
How do set up a Course Library for my organization?
No description available
Importing people from CSV files
No description available
LMS Integration
4 documents
Moodle Integration
No description available
Canvas Integration
No description available
LTI Integration with Cerego
No description available
Blackboard Integration
No description available
Product Updates
1 document
Introducing the New Learner Dashboard: Smarter, More Intuitive...
This update is designed to help you navigate your learning journey more intuitively, giving you the insights you need to stay on track and make the most of your study time.
About
3 documents
Is Cerego COPPA Compliant?
Cerego is not designed for users under the age of 13
What's the science behind Cerego?
No description available
FERPA Compliance
34 CFR PART 99EFAMILY EDUCATIONAL RIGHTS AND PRIVACY